"Go on...“test-drive” these products risk-free for ONE-FULL YEAR. Like the thousands I’ve helped nationwide, you’ll discover for yourself how my SMART Systems tools put you on the fast track to restaurant success!”
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“The Key to an Effective
Training Program is...
a GREAT Trainer!”
* Quickly Train-The-Trainer * Deliver fun and effective training sessions no matter what the topic * Improve Retention Rates * Reduce Employee Turnover
Good employees are harder and harder to find in today's market place. It has gotten so bad that many restaurants have simply closed their doors because they don't have any help! And for the others, the potential new hires walking in their doors have them lowering hiring standards on a daily basis.
So what is a restaurant owner to do? Easy… TRAIN!
Good employees are harder and harder to find in today's market place. It has gotten so bad that many restaurants have simply closed their doors because they don't have any help! And for the others, the potential new hires walking in their doors have them lowering hiring standards on a daily basis.
So what is a restaurant owner to do? Easy… TRAIN!
It's proven that an effective training program like FULL SERVICE and QUICK SERVICE Restaurant Position Manuals and Employee Training Templates found on this site drastically reduce employee turnover and improve performance! Some restaurants report a reduction in turnover by over 500%!
This is because no matter who you hire, if they don't pass the tests, demonstrate they can do the job and to your level of expectations, they never hit the floor where they can do damage to your reputation and your bank account.
Ask any great staff member why they think they do so well, most will tell you it was because they had great training or more importantly a great trainer. It's important to note: A trainer can make or break any training program.
I've teamed up with big-chain training consultant Tracy Yandow again, and created, Train-The-Trainer Training Program. It makes it easy to clearly communicate your expectations of what a great training looks like and how to conduct one! You'll see results almost overnight as you watch your trainers deliver effective trainings from day one.
You'll Learn:
- How to quickly structure any training session with laser accuracy to produce trainees your competitors are going to try and steal.
- How implementing this simple 4-step training method ensures nothing gets missed.
- The training techniques the big-chains don't want you to know, so they can continue to be the preferred employer of choice.
Plus, reduce training time with the Train-The-Trainer Video. Simply plug it into your computer's CD Rom drive and let me train your trainer for you! Or even short-cut the process and use the video out of the box to conduct your next train-the-trainer session.
On top of that, the system is 100% Customizable.
Train-The-Trainer Training Program
Includes Instructor's Notes, Participant's Guide, PowerPoint Presentation,
Quick Start CD, Training Video and Data Disc.
Only $297--postpaid--with ONE-YEAR money-back guarantee
Stop Tolerating
Incompetent Managers
FINALLY! A Proven, “Paint-by-Numbers” System that Turns Managers into Top Performers
STOP TOLERATING INCOMPETANT MANAGERS! This fool-proof system virtually guarantees you'll never put supervisors on the floor before they're ready. Transforms the most inexperienced manager into a skilled and valuable leader. Not a crash course, but a full and complete training course with content quality surpassing live programs costing thousands of dollars more.
STOP TOLERATING INCOMPETANT MANAGERS! This fool-proof system virtually guarantees you'll never put supervisors on the floor before they're ready. Transforms the most inexperienced manager into a skilled and valuable leader. Not a crash course, but a full and complete training course with content quality surpassing live programs costing thousands of dollars more. Helps you build managers you can rely on to run your restaurant right. Simply deliver it according to the instructions and immediately reap the rewards. You need nothing else.
Here's just a small sample of what SMART Restaurant will do for you:
- You'll never put poorly, underperforming management on the floor again! (Follow this system and NEVER means NEVER!)
- Know once and for all if your managers are doing what you expect. (And if not, how to get them on board NOW.)
- Apply the management training systems of today's biggest and most successful chains for virtually overnight training. Your proven best bet when you need to brings managers up to speed FAST.
- Start training the minute you open the box. (This training program is 100% customizable... or use it AS IS for immediate, measurable results.)
This Complete 9-Part SMART Management
Training System Includes:
- Operations Manualteaches the nuts and bolts of running a successful restaurant from A to Z. (213 pages)
- Manager-in-Training Workbook teaches Crew Member Communications… Running the Stations… Customer Relations, Daily Operations,Shift Management,Product Management, and Leadership. (61 pages)
- Assistant Manager Training Workbook covers Team Building… Delegation… Food Controls & Costs… Interviewing, Training & Scheduling… Money Management, and more. (68 pages)
- General Manager Training Workbook teaches Financial Management,People Practices, Labor Management, Marketing, Leadershipand more.(69 pages)
- Crisis Communication Plan Creation GuideRobberies! Fires! Floods! Food-borne illnesses! Your POS system crashes for days! Your primary vendors go on strike! Disasters of all kinds can happen to YOU! What plans do you have in place--right now--to protect your business? This one guide could save everything you worked so hard for.
- SMART Restaurant Template Disc includes every section of every manual, workbook and guide, in both MS Word and PDF formats, plus 29 must-have forms
- Quick-Start Audio CD tells you how to use the course for maximum success
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Facilitator's Guide (99 pages)…and MORE!
"SMART Restaurant Operations Manual and Management Training Program is going to dramatically change how we run our business. The great part about the product is you can literally take it right out of the box and put it to use, It's almost work-FREE! I wish we would have had this program years ago!"
Brad Hackert, General Manager
House of Flavors Restaurant, Ludington, MI
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"At a time when my company is rapidly expanding, the SMART Restaurant Operations Manual and Management Training Program is a life saver!"
Rob Ryder, Owner
ROR Restaurant Group, Newtown, CT
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SMART Restaurant Operations Manual and Management Training Program
Only $1,997--postpaid--with ONE-YEAR money-back guarantee
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David Says...
“Try my SMART Restaurant Operations Manual and Management Training program risk-free for one full year. If you don't love it, return it for a prompt, cheerful refund... it's as simple as that.”
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Turn Your Restaurant
into a Non-Stop
Money-Making Machine
Enjoy a 3-Month Sneak-Preview of My Popular “Insider’s Circle Membership” for Just $3! (Limited Time Only)
Now you can help yourself to thousands of dollars worth of my systems, training, and information that’s otherwise available only to my Insider Circle members. Invest just $3 and become a full-privilege, 3-month trial member of my SMART Systems Insiders Circle and I’ll teach you how giants like McDonald’s, Papa Johns, Olive Garden, Red Lobster, California Pizza Kitchen, Starbucks, and others, crush their independent competition by:
Now you can help yourself to thousands of dollars worth of my systems, training, and information that’s otherwise available only to my Insider Circle members. Invest just $3 and become a full-privilege, 3-month trial member of my SMART Systems Insiders Circle and I’ll teach you how giants like McDonald’s, Papa Johns, Olive Garden, Red Lobster, California Pizza Kitchen, Starbucks, and others, crush their independent competition by: PULLING in customers using free (or low cost) promotions that attract new patrons like nails to a magnet… SELLING more food, more drinks, and turning more first-time visitors into free-spending loyal repeat customers… SLASHING costs to the bone while actually improving service and quality… CREATING psychologically powerful advertising that people find virtually irresistible… and ENERGIZING their front and back-of-house employees like a motivational speaker. Best of all, I’ll tell you how YOU can do it for your own restaurant and cash in big.
YOU GET:
- 3 Full Months of my SMART SYSTEM TEMPLATE Techniques & Strategies Letter The Insider via U.S. mail...
- 3 Restaurant-Mastermind Audio Interview CDs...
- Plus 3 months Instant Online Access to scores of Special Reports & Expert Audio Interviews
A veritable goldmine of information for just pennies. Read more at:
3-Month Insider Circle Trial Membership… Only $3
“It's Easy to Train Your Staff When You Use the Success Secrets of Today's Biggest Chains & Franchises!”
* Easily train both current and new employees * Dramatically reduce turnover * Boost customer satisfaction * Improve employee performance
QUESTION: How are giants like Applebee's International (1,900 restaurants)… Brinker International (1,600 restaurants)… and world-leader YUM Brands (34,000 restaurants)… able to duplicate themselves over and over and still provide their customers the same product and service no matter where they're located?
QUESTION: How are giants like Applebee's International (1,900 restaurants)… Brinker International (1,600 restaurants)… and world-leader YUM Brands (34,000 restaurants)… able to duplicate themselves over and over and still provide their customers the same product and service no matter where they're located?
ANSWER: They have tested and proven training systems in place that virtually assure their success! Duplicating these programs for your restaurant would cost you tens of thousands of dollars. That's why I teamed with big-chain training consultant Tracy Yandow, and created, FULL SERVICE Restaurant Position Manuals and Employee Training Templates. It gives your employees the kind of A-to-Z “big company” training they'd get if they were hired by your national competitors.
This Comprehensive Package Includes
Complete “National Chain-Style” Training Programs
for Every Major Position in Your Restaurant
...And Includes All of the Following:
- SERVER Manual and Complete 6-Day Training Program (87 pages)
- HOST Manual and Complete 6-Day Training Program (84 pages)
- BARTENDER Manual and Complete 6-Day Training Program (88 pages)
- BUS PERSON Manual and Complete 6-Day Training Program (73 pages)
- EXPEDITER Manual and Complete 5-Day Training Program (64 pages)
- FOOD RUNNER Manual and Complete 4-Day Training Program (87 pages)
- LINE COOK Manual and Complete 6-Day Training Program (76 pages)
- DISHWASHER Manual and Complete 4-Day Training Program (57 pages)
Plus...
- Daily Review Tests & Answer Keys for each position
- Employee Evaluation Forms for all 8 positions
- Trainer's Guide (makes it so easy that anyone can deliver this proven program with remarkable results)
- Templates CD featuring all the Manuals, Tests, Answer Keys, Evaluations and Trainer's Guide in MS Word format for easy customization
- Quick-Start Audio (Hand it to your managers so they can do all the work for you!)
- 10 Powerful Training Tips Audio CD (Tracy explains the 10 things every trainer must know to make sure every training goes perfectly)
- And MORE!
PLEASE NOTE: These are complete training programs, not just handbooks explaining company policies and tasks. Each position gets thorough training, testing, and evaluating… all you (or your managers) do is deliver it!
FULL SERVICE Restaurant Position Manuals and Employee Training Templates
Only $1,897--postpaid--with ONE-YEAR money-back guarantee
Quick Service Restaurant
or Pizzeria?
Train 'Em Like the Big Chains and Watch Your Productivity & Profits Soar!
The same proven-successful, big-chain training as our Full-Service program above, but specially tailored for you, the Quick Service or Pizzeria operator. You get complete 6-day training programs for each of the following positions:
The same proven-successful, big-chain training as our Full-Service program above, but specially tailored for you, the Quick Service or Pizzeria operator. You get complete 6-day training programs for each of the following positions:
- COUNTER PERSON Manual and Six-Day Training Program (76 pages)
- LOBBY PERSON/BUSSER Manual and Four-Day Training Program (61 pages)
- DRIVE-THRU Manual and Six-Day Training Program (72 pages)
- EXPEDITER Manual and Five-Day Training Program (65 pages)
- LINE COOK Manual and Six-Day Training Program (76 pages)
- DELIVERY PERSON Manual and Five-Day Training Program (68 pages)
Comes complete with Daily Review Tests & Answer Keys… Employee Evaluation Forms… Trainer's Guide… Templates CD… Quick-Start Audio… 10 Powerful Training Tips Audio CD… and MORE! Thorough, effective, and produces results you'll notice immediately.
PLEASE NOTE: These are complete training programs, not just handbooks explaining company policies and tasks. Each position gets thorough training, testing, and evaluating… all you (or your managers) do is deliver it!
QUICK SERVICE Restaurant Position Manuals and Employee Training Templates
Only $1,497--postpaid--with ONE-YEAR money-back guarantee
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David Says...
“Try my QUICK SERVICE program risk-free for one full year. If you don't love it, return it for a prompt, cheerful refund... it's as simple as that.” |
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Creating a Motivating
Bonus Program Is Easy
as Filling in the Blanks!
Nowadays, a great bonus program is a MUST! With today's big chains offering more money, health insurance, and profit sharing, it's critical to offer your managers a financial incentive to keep them motivated and happy. And now it couldn't be easier! Just fill in the blanks of my Bonus Structure Worksheet and you're practically done. It's that simple!
Nowadays, a great bonus program is a MUST! With today's big chains offering more money, health insurance, and profit sharing, it's critical to offer your managers a financial incentive to keep them motivated and happy. And now it couldn't be easier! Just fill in the blanks of my Bonus Structure Worksheet and you're practically done. It's that simple!
YOU'LL LEARN:
- The #1 key to measuring management success
- Exactly how to structure your bonus program so you don't lose customers or money
- Ask this one simple question and get your managers excited for your new bonus program
- How to identify what your managers should be rewarded for… and for how much.
- How to put a program in place that doesn't make your managers' wallets fat and leave you feeling screwed! (This step alone can make or break your bank account.)
- See and hear real-life examples of bonus programs from restaurant owners like you, from the simplest to the very complex. Makes creating your own Bonus Program a breeze!
How to Structure a Restaurant Bonus Program
Including 56-Page Manual, Workbook & 2 Audio CDs
Only $87--postpaid--with ONE-YEAR money-back guarantee
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David Says...
“Try my Restaurant Bonus program risk-free for one full year. If you don't love it, return it for a prompt, cheerful refund... it's as simple as that.” |
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In today's "sue-happy" world...
My “Instant Employee
Handbook” Helps Protect
You Against Costly Law Suits
& Frustrating Labor Battles!
Employee Handbooks are NOT just for the big boys! They're a vital tool that can help independents like you stay out of legal hot water and avoid headaches the size of Texas. If you're using a cheap or freebie “generic” version—or none at all— it's time to cover your A$$ with protection that holds up in court.
Employee Handbooks are NOT just for the big boys! They're a vital tool that can help independents like you stay out of legal hot water and avoid headaches the size of Texas. If you're using a cheap or freebie “generic” version—or none at all— it's time to cover your A$$ with protection that holds up in court.
This powerful “Restaurant Employee Handbook Template” teaches you how to…
- Avoid accidentally creating an employment contract. (This mistake can cost you a truckload of cash!)
- Virtually eliminate employee excuses because they don't know what's expected of them (Reduces employee-generated headaches by 90%)
- Minimize costly he-said/she-said disputes
- Keep good employees because they respect management and understand what's expected of them
- Avoid cash-draining $250/hour attorneys' bills
- PROVE YOU FOLLOWED THE LAW!
- And MUCH MORE!
Includes Use it just once and it pays for itself many times over. Stop thinking about it… order this one today!
Restaurant Employee Handbook Template
Including 35-Page Handbook, Easy Template Editing Guide,
Your Rights Under USERRA posting, Template CD
Only $87--postpaid--with ONE-YEAR money-back guarantee
FACT: Sexual Harassment
Might Cost You
Your Restaurant!
Think this isn't for you? WAKE UP! Not knowing your responsibilities… not having sexual harassment training in place… is as dangerous as driving STONE-COLD DRUNK! FACT: EEOC Guidelines state that employers MUST provide anti-sexual harassment training. That's why I created the ONLY Sexual Harassment Policy and Training Program specific to the restaurant industry. Features everything you need to safeguard your business, including:
Think this isn't for you? WAKE UP! Not knowing your responsibilities… not having sexual harassment training in place… is as dangerous as driving STONE-COLD DRUNK! FACT: EEOC Guidelines state that employers MUST provide anti-sexual harassment training. That's why I created the ONLY Sexual Harassment Policy and Training Program specific to the restaurant industry. Features everything you need to safeguard your business, including:
- Policy and Training Manual: Written by Lindsay E. Jones, Esq., an employment law attorney at Gust Rosenfeld P.L.C. in Phoenix, Arizona. Clearly explains the law, your responsibilities, and what happens when a charge is filed against you.
- My Live 54-Minute Workshop DVD: “Preventing Unwelcome Conduct and What to Do When It Happens” helps keep you out of legal hot water that could financially cripple your business and shut it down forever. Recorded LIVE at one of my SMART Systems restaurant operations workshops.
- Audio CD: “Understanding the Law and Your Responsibilities” and...
- Policy and Training Templates CD containing everything in the Policy and Training Manual in MS Word format. Easily edit for your own use and have your attorney review for your local/state laws.
You'd spend over $2,000 to create these documents from scratch with any competent employment law attorney. Order this inexpensive program NOW and you'll feel better knowing you have the proper protections in place.
“I Can Be Sued for That?”
Preventing & Handling Sexual Harassment
Including Policy & Training Manual, DVD, Audio CD, Template CD
Only $197--postpaid--with ONE-YEAR money-back guarantee
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David Says...
“Try my Preventing Sexual Harassment program risk-free for one full year. If you don't love it, return it for a prompt, cheerful refund... it's as simple as that.” |
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Breakeven-Point Calculator
Software Automatically
Locates Hidden Profits
Will Your Next Promotion Succeed? What Happens if You Trim Your Food Costs? Find Out NOW with a Click of Your Mouse!
Most restaurant owners hate crunching numbers! (I sure do.) So working with a team of crack software engineers, I spent months (and thousands of dollars) developing an incredibly simple, yet extremely powerful, 100% customizable computer program that gives you the ability to identify not only your breakeven point, but also untapped pockets of profit hiding in your restaurant right now.
Most restaurant owners hate crunching numbers! (I sure do.) So working with a team of crack software engineers, I spent months (and thousands of dollars) developing an incredibly simple, yet extremely powerful, 100% customizable computer program that gives you the ability to identify not only your breakeven point, but also untapped pockets of profit hiding in your restaurant right now.
Using your Windows®-based PC—with absolutely no financial experience whatsoever—you can easily:
- Determine if your next ad campaign will be a money-maker, or will put you in the red
- Gain control of your costs with a simple click of your mouse
- Train your management team how boost profits with every decision they make
- Determine where your restaurant is bleeding before it's too late
- Analyze your promotions
- Slash expenses to the bone
- And MUCH MORE.
My Video Tutorial DVD makes it easy even for computer newbies.
Plus: FREE BONUS #1: Quick-Start Audio CD ($97 Value)!
Plus: FREE BONUS #2: “Unlocking the Secrets of Analyzing Costs of Goods Sold” DVD ($147 value)!
“Within a month, I lowered my labor cost by 5%. I'm now
pocketing an extra $1,000 a week. That's $52,000 a year!”
May Jang, Owner, China Palace, Sarasota, FL
Breakeven-Point Calculator Software
Only $97--postpaid--with ONE-YEAR money-back guarantee
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David Says...
“Try my Breakpoint Calculator risk-free for one full year. If you don't love it, return it for a prompt, cheerful refund... it's as simple as that.” |
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Presenting the Ultimate Restaurant-Profits Training…
It's My Complete, 4-Day “Soup to Nuts” Workshop in One Profit-Boosting Home-Study Program
37 CDs… 3 DVDs… One-Hour Personal Phone Consultation… ALL the Systems & Secrets I Use to Make Others Thousands in Increased Profits!
Too busy to attend my live 4-day workshop? No problem! This giant “Workshop in a Box” contains the entire contents of my live workshop—“Running a Profitable Restaurant: From Soup to Nuts”—on 37 audio CDs that put you smack in the middle of the action.
Too busy to attend my live 4-day workshop? No problem! This giant “Workshop in a Box” contains the entire contents of my live workshop—“Running a Profitable Restaurant: From Soup to Nuts”—on 37 audio CDs that put you smack in the middle of the action. Recorded live during the actual training, you'll have the best seat in the house and learn all my secrets without leaving the comfort of your home. It's like having your own degree in Hotel/Restaurant Management, plus an in-house restaurant consultant on call 24 hours a day, 7 days a week! Here's just a small sample of what you'll learn…
- The one thing you can't live without if you expect to succeed in the food & beverage business
- Why some restaurants have no idea why they're losing money and don't know where to look first
- How to make the right operational decisions
- Take these 4 steps and take control of your business NOW!
- Why some restaurants have paper profits, but nothing in the bank
- Why even an efficient operation can lose money because of what your customers are buying
- How one simple question causes the U.S. Immigration and Naturalization Service to automatically slap you with a fine costing thousands
- How my point-by-point inventory control system keeps your shelves clean, your operation running efficiently, and your money in the bank
- How to keep your business out of a costly lawsuit before it happens
- Why training is the easiest way to keep turnover at a minimum
- Follow this simple system… before your bar staff pours away your profits
- Simple ways to ensure that you deliver a WOW experience to your guests every time
- How to know if you're controlling the cash or it's controlling you
- How to know if your menu is murdering your business
- Financial calculations you absolutely MUST know if you're going to raise capital
- How easily and accurately predict sales like a forecasting pro
- AND TOO MUCH MORE TO MENTION HERE!
Plus! BONUS #1:Certificate good for two 30-minute personal phone consultations with David Scott Peters: a $500 value—yours FREE!
Plus! BONUS #2:Certificate good for admission to any live “Soup to Nuts” workshop at 50% off, PLUS free admission for a friend or associate: a $3,750 value—yours FREE!
“By the end of the seminar, I had 141 ideas to work on...
and I've been in the business for 14 years!”
Robert Snyder, CFO, Big Dog's Hospitality Group, Las Vegas, NV
“Running a Profitable Restaurant: From Soup to Nuts” Workshop in a Box
Includes 37 CDs, 3 DVDs, 178-Page Manual, 86-Page Workshop Companion Workbook,
“SMART Systems Manager Quick Reference Guide", Bonus Certificates
Only $1997--postpaid--with ONE-YEAR money-back guarantee
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David Says...
“Try my Workshop in a Box risk-free for one full year. If you don't love it, return it for a prompt, cheerful refund... it's as simple as that.” |
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Become a
“Cost-Control Warrior”
and Watch Your Profits Soar!
Food costs are soaring! In fact, the USDA recently reported price hikes of 16% for beef, 17% for poultry, and 13% for dairy… in just the past 12 months! If you don't know how to expertly manage your food and liquor costs, your restaurant will financially bleed to death. Instead, let me teach you how to master the “art and science” of analyzing your numbers… calculating and interpreting your key indicators… purchasing wisely… pricing correctly… knowing what to sell… and how to make positive changes that will directly and dramatically impact your bank account.
Food costs are soaring! In fact, the USDA recently reported price hikes of 16% for beef, 17% for poultry, and 13% for dairy… in just the past 12 months! If you don't know how to expertly manage your food and liquor costs, your restaurant will financially bleed to death. Instead, let me teach you how to master the “art and science” of analyzing your numbers… calculating and interpreting your key indicators… purchasing wisely… pricing correctly… knowing what to sell… and how to make positive changes that will directly and dramatically impact your bank account.
You'll learn:
- How to SAVE THOUSANDS by learning how to bust the deadly “Menu-Costing” myth!
- How to discover your ideal food and pour costs
- How extremely high food expenses can actually make you a lot of money
- How this “Micro P&L” quickly tells management if they're performing up to snuff
- How to STOP the fatal cycle of lousy management!
- 11 Things you MUST know about your inventory—and how it predicts whether you'll succeed in this business
- How to maximize your bank balance and avoid the risk of waste, theft, and spoilage
- How creating repeat business is as simple as “filling in the blanks”
- And MUCH MORE!
This complete program features 4 audio CDs recorded at my live workshop… 100-page Manual containing all CD transcripts… 2 Workbooks… Document CD with both workbooks in PDF format plus 2 Excel Spreadsheets for easy calculations.
Plus… BONUS #1: Certificate good for $347 toward my live “Running a Profitable Restaurant” workshop.
Plus… BONUS #2: 30-minute Private Telephone Coaching with David Scott Peters.
Plus… BONUS #3: Audio CD: “Structuring Manager Incentive Programs.”
Plus… BONUS #4: Audio CD: “Everything You Need to Know About Buying a Point of Sale (POS) System.”
Plus… BONUS #5: Audio CD: “How to Drive Customers to Your Restaurant Website.”
“Cost of Goods Sold: Complete Training Program”
Only $347--postpaid--with ONE-YEAR money-back guarantee
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David Says...
“Try my Cost of Goods Sold program risk-free for one full year. If you don't love it, return it for a prompt, cheerful refund... it's as simple as that.” |
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